Privacy & Cookies

Last updated: 23 October 2026

Who we are

This website is run by Finishing Touch Floors, a floor fitting business. If you have any question about this policy or about your information, please contact us:

• Telephone: 07825 092 436
• Email: [email protected]

Our contact form

The form on our Contact page asks for your name, email address, telephone number and location, the type of flooring you are interested in, whether you want supply and fit or fit only, the area size, whether you want a border, and any further information you choose to give.

When you press Send, your details are sent to us by email at the address above. We use them only to reply to your enquiry. We do not sell them, share them for marketing, or add you to a mailing list.

Cookies

Cookies are small text files that a website stores in your browser. This website uses two kinds.

The cookie that remembers your choice. When you answer the cookie banner, we store your choice in a cookie called bcc_consent, so that we do not ask you again on every page. It lasts 182 days. This cookie is essential for the banner to work, so it is set whatever you choose.

Google Analytics (only if you allow it). We use Google Analytics 4 to count visits and see which pages are used, so that we can improve the website. It runs only if you choose "Accept All", or switch on Analytics under "Customize". If you choose "Reject All", no Google Analytics cookies are set. When it is allowed, Google Analytics sets these cookies:

• _ga - distinguishes visitors so that we can count visits. Lasts 2 years.
• _ga_* (for example _ga_7Z5JVDVWCR) - keeps track of your visit (session). Lasts 2 years.

Google Analytics is provided by Google, which processes this information on our behalf. You can read how Google uses it at policies.google.com.

Changing your choice

You can change or withdraw your choice at any time. Use the round cookie button in the bottom corner of the screen on any page, or open your cookie settings here. You can also delete cookies in your browser's settings.

Visitor counter

Our home page shows a visitor counter supplied by hitwebcounter.com. To display it, your browser loads it from their website, which, like any website, receives your IP address and browser details when it does so.

Your rights

Under UK data protection law (the UK GDPR) you have the right to ask for a copy of the information we hold about you, and to ask us to correct it or delete it. You can also object to how we use it, or ask us to limit it. Where we rely on your consent, as with Google Analytics, you can withdraw it at any time. To use any of these rights, contact us using the details above.

If you are unhappy with how we have used your information, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator: ico.org.uk.